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Whitepapers & Success Stories

ITSM - A single tool is not enough

ITSM Whitepaper

Professional IT service management is the result of a smart combination of various tools. There are many solutions on the market that can be...

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Data treasure – thar she blows! Heave ho your SAP data treasure with Data Analytics

Big Data Analytics Whitepaper

More than 300,000 companies in 190 countries use an SAP solution as their ERP system. And 75% of all transaction revenues worldwide are generated via...

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In deep information Data Visualisation

Big Data Analytics Whitepaper

In what direction should innovation be driven? What gaps in the market are most lucrative? Which products will ensure our success over the next few...

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Alfresco Document Transformation Engine 2.0

EIM Whitepaper

The Alfresco Document Transformation Engine is a stable, fast, and scalable product for high-quality transformations of Microsoft Office documents,...

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In deep information Predictive Analytics

Big Data Analytics Whitepaper

The basic prerequisite for efficient data analysis is a powerful data warehouse or a suitably sized data infrastructure capable of quickly evaluating...

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In deep information Customer Analytics

Big Data Analytics Whitepaper

Collecting customer data is getting easier and easier for companies. The current challenge, however, is the useful and profitable integration of this...

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In deep information Data Warehouse

Big Data Analytics Whitepaper

While a company‘s operational systems are focused on supporting the activities necessary for daily business, a Data Warehouse focuses on analysing and...

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Mittelstand goes Open Source

EIM Success Story

Since 1998 Hagos pursued a comprehensive open source strategy, which include the use of Linux, Open Office, etc. on the computers of employees. In...

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Multi-Modal Modular Content Production

EIM Success Story

SAP AG manages documents for a variety of training courses in various languages. These documents are available in several formats such as PDF or...

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Putting the zing in IT service management automation

ITSM Success Story

Every morning the first thing they do is fire up openITCOCKPIT. And to meet its business customers‘ requirements, Hela naturally relies on its IT: a...

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