Introducing IT documentation can be challenging, especially if you want other business areas profit from it.
This practical how-to guide with checklist helps you to get your IT documentation project off the ground. It accompanies you taking the important steps, from preparation to implementation. Two real-life examples show you how organizations have successfully introduced their IT documentation. Our checklist helps you to think of everything necessary.
- Where is the information stored?
- Win fans
- Benefits of an IT documentation/CMDB system
- Capturing your IT
- The best way to approach things
- What happens after implementation?
- Practical examples