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Resources & Downloads

9 Tips for creating a service catalogue

ITSM Whitepaper

Having an overview of all IT services can make your admin life a lot easier. This guide shows how to set up and implement a service catalogue and...

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Stairway of the digital production

Big Data Analytics Whitepaper

Implementing Industry 4.0. This whitepaper describes the different steps for implementing the collection, integration and analysis of...

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The 5 solutions for integrating data

Big Data Analytics Whitepaper

Do you struggle with poor data quality, low performance, and data silos? This whitepaper presents the 5 best solutions for typical data integration...

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IT Service Management in Practice

ITSM Best Practice

When starting your IT service management project you would like to exchange ideas and experiences with others. This booklet contains 11 users talking...

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Getting Started with IT Documentation. Including an introduction to the i-doit CMDB

ITSM Whitepaper

What is the best way to start introducing IT documentation? This guide takes you step-by-step through the most important project phases.

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How openITCOCKPIT helps GE Healthcare save lives

ITSM Success Story

Medical diagnostics can save lives – that‘s why GE Healthcare relies on openITCOCKPIT to monitor its customers‘ IT diagnostics systems. These devices...

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Decision matrix „Machine Learning“

Big Data Analytics Best Practice

The ultimate guide for data scientist for selecting the right machine learning framework

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Taking productive charge of data science projects

Big Data Analytics Best Practice

Do you want to introduce predictive analytics, machine learning and other intelligent solutions? Our 5-phase concept shows you how to start.

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ITSM - A single tool is not enough

ITSM Whitepaper

Professional IT service management is the result of a smart combination of various tools. This whitepaper shows how to create a flexible and powerful...

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Data treasure – thar she blows! Heave ho your SAP data treasure with Data Analytics

Big Data Analytics Best Practice

SAP systems hide real data treasures. However, most companies cannot make use of it. This document explains how to integrate and analyze SAP data.

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