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openITCOCKPIT product information

All important information at a glance

Maps, graphs and dashboards

The map modules Status-Map and Web-Map in openITCOCKPIT give you the power to create visualisations of network structures and the status of monitored devices and their services. Object icons change colour to reflect changes in status so that users can always see at a glance the current status of all listed network objects.

Using the Auto-Map feature, users can draw on regular expressions (Textpattern, RegExp) to generate an overview of objects and services. And changes in the map don't require any manual updating – this is automatically handled by openITCOCKPIT.

Using the WYSIWYG editor, it's easy to create and edit your own maps.

The dashboard provides a clear overview of all monitored network components. It can also be individually configured by the user to include traffic lights, speedometers, graphs, and maps. Users can also divide individual dashboards into several tabs (like with a web browser) and then share these tabs with other users.

Reports

A variety of reports enable users to present the captured values in a business-oriented form: Using Instant Report, users can select any time period and then receive an overview of all outages that occurred during those requested dates. Current State reports show the current status of any services with Downtime reports providing information on host and service downtimes.

Pager Duty

Pager Duty is an alarm aggregation and distribution service for system administrators and support teams. It can replace SMS Gateway or Nagstamon. Using web services, it collects alarms from a wide variety of monitoring tools, presents them in an overview and sends alerts to persons or external systems, such as ServiceNow. openITCOCKPIT provides a module that opens tickets in case of problems with Pager Duty and closes them automatically when the services is restored. In addition, it informs Pager Duty that a user is handling the problem.

Transparency through comprehensive monitoring

Enterprise monitoring

In addition to its simple configuration and modules for high availability, distributed monitoring, i-doit integration, End-2-End monitoring, SAP monitoring, reporting and event correlation, openITCOCKPIT also offers enterprise sector functionalities.

Distributed monitoring

Distributed monitoring enables satellite systems to monitor their own organisational units (such as locations), without the central master system having to be able to access all the monitored components in these units itself. This ensures that the measured values aren't falsified and organisational units stay clearly demarcated from one another.

With phpNSTA, a technology developed by it-novum, disconnections between the master and the satellite systems are no longer a problem. When a connection is lost on a satellite, the results are stored in a queue and processed after a connection has been re-established.

End-2-End-monitoring

End-2-End monitoring means the monitoring of business processes using robots that automatically perform user actions. This gives you the ability to map out business-related functionalities from the end user's perspective. End-2-End monitoring not only checks whether an application works, but can also measure the times involved when executing an application so that conclusions can be drawn regarding the application's performance.

SAP-Monitoring

The openITCOCKPIT SAP monitoring module allows for a comprehensive and resource-efficient monitoring of SAP environments. After an easy-to-perform installation, the user has access to pre-assigned, best-practice host and service templates.

You can find detailed information on the SAP Module

High availability

openITCOCKPIT can be set up as a high availability local or site-redundant cluster. To do this, the system utilises the technologies Pacemaker, Corosync, Stonith, DRBD (TR) and KVM.

(TR) DRBD, the DRBD logo, LINBIT, and the LINBIT logo are trademarks or registered trademarks of LINBIT in Austria, the United States and other countries.

Event correlation

Using event correlations, combinations of measurements can be evaluated and the results expressed in logical services. Thus, it is possible to combine actual, individual services via links to form a single virtual service. This enables you to have granular control over escalations and notifications, ensuring your view of key information is preserved. For example, to operate an email service, a number of components are required (router, firewall, mail server cluster, etc.) to successfully send and receive mails. These could be combined into a virtual service, ensuring you have optimum control over important information.

One-click updates and expanded features with the Package Manager

Updates are carried out using the Package Manager in openITCOCKPIT. It lets you know when a new version of the system is available and even how the update should be carried out: using apt-get update or apt-get dist-upgrade. The Package Manager also allows you to quickly expand the system with additional functionalities. It is not currently possible, however, to carry out a one-click update of the bootstrap-based interface.